Norma Iglesias, MD

Norma Iglesias, MD
2308 Expressway 83 Suite F Penitas, TX 78576
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Would you recommend this doctor to others?
Yes
by Anonymous xxx.xxx.184.146
October 16, 2014
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
by Anonymous xxx.xxx.193.106
April 16, 2014
Would you recommend this family doctor to others?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.236.6
November 19, 2013
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.145.65
January 28, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by still xxx.xxx.162.121
July 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.163.218
June 13, 2012
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by esme
January 24, 2012
Would you recommend this family doctor to others?
I Already Have
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
December 20, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
August 12, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office too cold?
No, it was fine
by Anonymous
June 10, 2011
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