Nora Cantu, MD

Nora Cantu, MD
Family Practice Assoc Houston 14823 Southwest Fwy Sugar Land, TX 77478
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider use excessive foul language?
No
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 27, 2012
The chairs they had in the waiting room were average, I would say. They weren't amazing but they weren't totally uncomfortable either. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by 59yearsWM
January 23, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
December 27, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. The office was very easy to locate. I didn't have any trouble finding it at all. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by CHALAINE
November 22, 2011
Does this provider promptly return your phone calls?
Yes
Would you recommend this family doctor to others?
Yes
Was the waiting area spacious?
Yes, extremely spacious
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
November 02, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 25, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you recommend this family doctor to others?
I Already Have
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 20, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
October 13, 2011
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
September 23, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 13, 2011
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