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Bich Nguyen, MD

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Bich Nguyen, MD
Medical Clinic
(6 Reviews)
> Get Phone Number & Directions
10904 Scarsdale Blvd Ste 150 Houston, TX 77089
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. They always take the time to listen to me. I know they really care about me and what I have to say. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. I had to wait a few weeks to get an appointment but I eventually got in.
by Lisa Collins xxx.xxx.209.10
November 06, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.109.129
January 02, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider use excessive foul language?
No
Did this provider show attention to detail?
Kind of, but not very much
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.116.188
December 13, 2012
Did they follow up with you after your appointment?
Yes.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Jessyca xxx.xxx.106.239
November 27, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
February 20, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
April 27, 2011
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Map and Directions
10904 Scarsdale Blvd Ste 150, Houston, TX 77089