Robert Shields, DO

Robert Shields, DO
2237 W Parker Rd Ste D Plano, TX 75023
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
My adult son is disabled and has received social security for both mental and physical disabilities for 8 years. Not understanding the consequences of his actions, he went to this doctor for a review of his condition. Dr. Shields spent less than 15 minutes with him, administered no tests, reviewed no records, and sought no consultation with the specialists who had diagnosed the disabling condition.

Without any inquiry into what circumstances had changed or what treatment had occurred to heal a still obvious disabling condition, Dr. Shields took my son's word that he could now work and signed off on a form stating that he was no longer disabled. However, my son cannot hold a job and wasn't able to hold one after this jerk-knee judgement occurred.

That single act cost my son months of litigation, thousands in legal fees that I had to pay, and threatened his only source of income, Social Security Disability. I should have sued this man.
by Jan xxx.xxx.90.40
December 16, 2017
Great manner! He spends time with you, listens to you, then works with you for a solution. I am so glad someone else referred me to him.
by C Moser xxx.xxx.149.242
March 02, 2015
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this general practitioner's staff friendly?
Yes, they went above and beyond
Does this general practitioner use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider remember you by name?
Mostly
by Anonymous xxx.xxx.242.90
March 05, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.181.25
September 12, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.231.190
April 03, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you going to visit this provider again?
Without a doubt!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.134.23
November 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Steve Aughinbaugh xxx.xxx.158.41
June 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.233.248
May 04, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. All my questions were answered, and I left feeling the Dr. and staff had taken the time to answer all of my questions and I was very sastified with the medical treatment. The office was easy enough to find. I have been going to Dr. Shields for a number of years and he is by far the best doctor I have ever been too, as is his staff very professional and supportive.
by Laurie xxx.xxx.231.214
March 29, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 28, 2011
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