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Shelley Howell, DO

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Shelley Howell, DO
(10 Reviews)
> Get Phone Number & Directions
1717 SW H K Dodgen Loop Ste 114B Temple, TX 76502
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.76.219
July 15, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.212.211
January 23, 2013
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider have helpful information available online?
No, just a basic listings page
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by red xxx.xxx.54.196
January 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.63.37
August 21, 2012
I have been going to Dr. Howell for years & LOVE him. He, until my last visit, always took the time to listen & answer my questions. However, over the past several months, he has changed staff AGAIN, lost his nurse practitioner AGAIN, & is the sole provider. My last visit was scheduled months a go with his NP. I arrived at the office for an 0800 appt only to learn an hour past my appt time that I would be seeing him instead. I waited another hour to be seen. No one called to notify me of ,this change, which resulted in my having to t ake all morning off work, instead of just an hour. Plus my BHRT therapy is no longer available. Again, no notice. Dropped like a hot potato! Not happy with this at all. Can't reach the office. Hours not listed on answering machine. Voicemail full, can't leave messages. Have contacted HMO for new provider.
by Tommymommy xxx.xxx.16.98
July 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.88.6
May 08, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
February 27, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 10, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
July 27, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 06, 2011
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Map and Directions
1717 SW H K Dodgen Loop Ste 114B, Temple, TX 76502