Sheila Shung, MD

Sheila Shung, MD
12319 North Mopac Ste 240 Austin, TX 78758
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.147.167
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by JANLEW xxx.xxx.4.21
June 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.50.148
May 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Suliman xxx.xxx.66.62
April 28, 2012
A simply wonderful doctor and practice.
by David W
January 16, 2012
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They had a few different appointment times available but none were perfect for my schedule. I am going to refer everyone I know here. I absolutely love this place. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by cglesenkamp
December 13, 2011
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
December 08, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by bajaking
October 03, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
August 22, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 30, 2011
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