Martyn Gordon, MD

Martyn Gordon, MD
1604 Lancaster Dr Grapevine, TX 76051
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.106.20
January 31, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you refer this provider to a family or friend?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.190.254
December 06, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Their office was clean enough, nothing special though. They are always polite and never use foul language, which I really appreciate. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.
by Jon D. Black xxx.xxx.197.178
October 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.40.131
August 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.116.177
July 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.212.226
May 04, 2012
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 19, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider promptly return your phone calls?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
January 16, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 12, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I will with no question recommend them to everyone I know in need of an internist. I was so pleased with their high quality of care. Besides all the above, Dr. Gordon is kind, respectful and competent .
by Larry
September 14, 2011
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