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Dorothy Serna, MD

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Dorothy Serna, MD
(10 Reviews)
> Get Phone Number & Directions
11301 Fallbrook Dr Ste 104 Houston, TX 77065
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Recommended
4.5 star average for Recommended
Value
4 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.234.142
January 09, 2014
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider friendly?
Yes
by Chuck xxx.xxx.212.234
August 13, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.24.202
October 15, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.11.5
April 02, 2012
They've never been late to any of my appointments. I have showed up early sometimes and they have been ready and prepared. They were always very considerate and professional. Their full attention is always on me and have never taken a personal call during my appointment. It is obvious that their office is cleaned regularly. Dr. Serna always makes sure that you understand the reasons for certain prescriptions and understands diagnosis. She will refer to other doctors when specialists are required. I have gone to Dr. Serna over 10 years and have never been unhappy with their service.
by Betty D
December 12, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have reasonable prices?
Yes
by Anonymous
October 04, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
September 26, 2011
Dr. Serna is extremely thorough and seems to genuinely care about you and the way you take care of yourself. If you want a serious Dr. that tells you like it is - I highly recommend her.
by Kevin
September 08, 2011
Did you experience unnecessary pain during your visit?
No
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Sure
by Anonymous
September 07, 2011
Was the waiting area spacious?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 24, 2011
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Map and Directions
11301 Fallbrook Dr Ste 104, Houston, TX 77065