Louis Torres, MD

Louis Torres, MD
Medical Clinic of North Texas 5501 Independence Pkwy Plano, TX 75023
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
Did this doctor answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
by Steve xxx.xxx.86.73
May 06, 2014
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.144.28
December 27, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Esther xxx.xxx.66.27
December 18, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Christine xxx.xxx.234.248
December 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.217.90
June 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.173.107
May 07, 2012
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by M K Holzhauser
February 24, 2012
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by John Thompson
October 02, 2011
They never left me for an extended period of time and I never felt ignored. I will definitely recommend them to people I know. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Marianne Fagan
May 13, 2011
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