Warren Marks, MD

Warren Marks, MD
Cook Childrens Health Care; Cook Fort Worth Child Nerology 901 7th Ave Ste 120 Fort Worth, TX 76104
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. The office was easy enough to find. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by CWilson xxx.xxx.48.242
November 20, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did they follow up with you after your appointment?
Yes.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Sareena xxx.xxx.94.203
October 11, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.42.106
July 25, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.73.189
March 23, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
February 14, 2012
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 20, 2012
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 03, 2011
My daughter had a very rare disease. Dr. Marks and his staff were our lifeline through the process of helping my daughter. I will never forget the care we received from these wonderful people, both in the top of the line, state of the art technical care blended with the most caring and helpful professionals I have had the privelige to be associated with. You can't find a better place to be.
by Sheryl Schickedanz
July 20, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 06, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Janie
May 17, 2011
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