Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary