Jacqueline Brown, MD

Jacqueline Brown, MD
Total Woman Health Care Ctr 11821 East Fwy Ste 300 Houston, TX 77029
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
LOVE THE PLACE VERY PROFESSIONAL I HAVE BEEN A PATIENT THERE FOR TWO YEARS AN I HAVE HAD A MAJOR SURERY DR.BROWN GETS ALL AAAA 'S ACROSS THE BOARD WITH ME!!!


MICHELLE HAYDEN
by MICHELLE HAYDEN xxx.xxx.153.206
June 03, 2015
Does this provider listen to your concerns and respond respectfully?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by MICHELLE HAYDEN xxx.xxx.153.206
January 30, 2015
Dr. Brown educates her patients very well. She is a great OBGYN. However, she is not the best at picking her office staff. They are rude and very unprofessional. The wait is wil always be 30 minutes before you see her. I have waited over an hour before. If I weren't so late in my pregnancy I would switch providers, not because of Dr. Brown, but because of her staff. Lastly, the office manager is only concerned about money. They will always ask that you get on Medicaid, even if you have commercial insurance provided by your employer.
by Anonymous xxx.xxx.144.57
July 17, 2013
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Are you going to visit this provider again?
Without a doubt!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.21.100
January 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.140.21
August 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.108.12
April 04, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is great being the most friendly, helpful staff I've ever dealt with. They took a personal interest in me and helping me, yet were very professional. They made the whole experience that much better. I was very relieved with the information I received. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I would definitely go back.
by amy xxx.xxx.123.95
March 22, 2012
They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. They made the extra effort to make sure every question and concern I had was addressed. They were very polite and helpful and made sure that I had everything I needed. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by ANGELA BLAKE
June 30, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
June 23, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this OBGYN use current and safe equipment?
Fairly current
by Anonymous
May 26, 2011
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