Stephen Falk, MD

Stephen Falk, MD
17 Professional Park Dr Webster, TX 77598
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.200.19
November 30, 2013
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.53.14
July 09, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.45.20
May 27, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was the waiting area spacious?
No, it was rather cramped
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous xxx.xxx.160.251
January 30, 2013
Rate ess than ZERO.. Worst doctor ever!!. Super judgmental and critical. No patient attention at all. Decides before she meets a patient how she will dictate treatment. Doesn't ask questions. Looks at pre exam form questions/answers and determines if she likes you or Not. She clearly lets her personal failures dictAte her patient prescriptions. Thinking she's a scorned wife with an axe to grind. Save urself ladies. Go to another dr!
by Me xxx.xxx.163.248
January 30, 2013
I have had more then one problem at Dr. Rivero's office and I have only been going there since late 2009. My first problem occurred about my fourth month seeing her when I started having complications with the prescription she had given me. She argued with my that since there were no complications in the first month she didn't see it necessary to change it. I had to basically force her to give me a different one. The next problem I had was her office sending the wrong prescription to be refilled at my pharmacy which took an excessive amount of complications to fix the problem including waiting almost two weeks for the right one. After they sent the right prescription they had me come in and they notated in nearly a dozen different areas to give me the one I was currently taking. The same exact problem has occurred a second time once again from her office sending the wrong prescription to be refilled. among these problem I have also had complications with no compensation of getting my prescription to last me long enough for while I would be out of the country where they refused to give me one month extra in advance. Also since I am a student away from home I've had several complications requesting extensions on prescriptions for while I'm still at school and unable to come in for my yearly check up on time. She is generally a good doctor although a little on the preachy side of what I do with my body (such as has a cigarette ever now and then as a social smoker. We're talking less than 2 cigarettes a month.) But if you're okay with you prescription not ready for you for a bs reason every now and then for a week or two and okay with her being condescending and okay with having to be perfectly punctual about your yearly check ups then she's the perfect doctor for you.
by Anonymous xxx.xxx.247.1
January 23, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Were you able to relax during your appointment?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.160.13
October 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.89.3
July 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.241.155
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.160.13
July 19, 2012
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