I was very comfortable the entire time I was in the waiting room. The staff makes an extra effort to know their patients and what they need. They always remember me and make me feel important. I have never been pressured at all to use any particular medications. Dr. Gor has always answered all my questions and gaven me his honest opinion on what would work for me and what wouldn't. He has been my doctor for many years and has seen me through thick and thin. I hope I don't ever have to do without him.