I know recently how they are getting so many calls, including from myself and it hit me how wonderful the staff has been. Every time I call, I never felt like I was annoying them. Always so kind, I wish I could remember names but a younger guy (Zach?) and younger girl usually answer. Then while I’m here, have to shout out how grateful I am for my provider Sophie. Always so kind, patient and listens. When I’ve seen other providers too, everyone has been absolutely wonderful. Can’t express my appreciation for this provider more!
Dasha is literally one of the best health care providers I have ever had. She genuinely listens and documents how you are doing. She works with you to find a good med plan and is caring.
Dasha is one of the best Psychiatrists I have ever had the pleasure of working and interacting with. She takes the time to understand the patient's background, traumas, pain, issues, the problem at hand, etc. She also creates a safe space for patients to truly feel comfortable and unjudged. So many Psychiatrists or higher-level mental health professionals lack true empathy and compassion and work as if medication and management are all they handle/responsible for. Dasha makes a genuine connection with her patients. She shows true value in what they have to say, really listens to them, and creates a powerful and meaningful rapport/relationship.
I cannot thank Dasha enough for everything she has done for me, and we've only had 3 appointments. I will and do happily recommend and refer Dasha and Texas Behavioral Health Systems - Plano! She is the best!
The waiting area is nice and relaxing environment. The receptionist is nice as well as the guy that schedules the appointments. Dr. Sophie Krchmar is an excellent Dr. I recommend her services that she provides for her patients. I feel she understands me very well and provides warmth and welcoming for someone who has high functioning anxiety / depression.
I'm leaving a second review after our visit with the provider herself. She is amazing and wonderful and has established such a good rapport with our daughter. While I'm frustrated with the front desk person's actions today (see previous review), I can't say enough good things about our NP. I do recommend this office.
I like the provider, but the office staff is inconsistent about how they treat people. We were ten minutes early for today’s appointment and my daughter completed her intake paperwork. Instead of turning it in, she held on to it as she saw the person in front of her hand hers directly to the NP. After seeing that person leave and us continue to sit and wait, I told her to check at the window. They told her to sit back down and write her name on every page. Then she turned it in again and the practitioner came out and called someone else. When I went to the desk to ask, she said they swapped the appointments because they were “waiting on the quizzes.” Perhaps they should have checked with us since they felt they were waiting. Also, I’m unclear on why it was okay for the first person to hand hers directly to the NP, but it wasn’t okay for my daughter. I’m keeping our score at a three because we’ve had other positive experiences but I hope this inconsistency doesn’t continue.
Great staff, courtious and always a short wait. Kara Brashier is amazing and works well with you to try to find the best combo of medication and therapy. Been gooing for 15 years now and if it aint broke.
I was seeing a horrible doctor who only wanted to talk about my medication for our entire visit. My counselor recommended Dr. Hamilton's firm & I have been happy ever since. I see Dasha and she is great! We talk about all of the things we need to discuss including my meds, not just my meds. I am happy to make the 35 minute trip.
I have to admit - I read the review on here about Sophie and was somewhat concerned when I noticed that I was going to see her in my first ever psych visit. She was extremely easy to speak with and I thought she did an excellent job of listening to me and understanding where I was coming from Admittedly I don't have a great sample size to compare against but rest assured Sophie is professional and caring. Highly recommend.