Matthew Brams, MD

Matthew Brams, MD
550 Westcott St Ste 520 Houston, TX 77007
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you experience unnecessary pain during your visit?
No
Did this psychiatrist have reasonable prices?
Yes
by Anonymous
February 28, 2012
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
Yes, extremely spacious
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 10, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this psychiatrist remember you and your circumstances at every appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
January 09, 2012
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this psychiatrist offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
January 04, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Yes
Was this psychiatrist late to your appointments?
No, they were on time
by Anonymous
January 03, 2012
Does this psychiatrist always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this psychiatrist's office easy to locate?
Fairly Easy
by Anonymous
January 03, 2012
Did you feel safe in this psychiatrist's care?
Absolutely! I knew I was being cared for by an expert!
Was this psychiatrist's office easy to locate?
Fairly Easy
Was this psychiatrist friendly?
Very! The most welcoming office I've visited!
Was this psychiatrist late to your appointments?
Sometimes, it was a little frustrating
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
December 18, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Their prices were very affordable, and they told me before my appointment how much I could expect to pay. They are always prepared for my appointment and remember everything about me. I really wish they didn't cancel my appointments so much. They almost always call me the day before my scheduled appointment to cancel.
by Anonymous
December 07, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
November 29, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this psychiatrist investigate your medical background before recommending a treatment option?
Definitely! They did a thorough investigation to make sure I'd get the best treatment
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 21, 2011
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