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Richard Chiarello, MD

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Cook Children's Neighborhood Clinic (Arlington)

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Richard Chiarello, MD
(27 Reviews)
> Get Phone Number & Directions
717 N Fielder Rd Arlington, TX 76012
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Would you recommend this doctor to others?
If I Had To
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
by Anonymous xxx.xxx.17.200
August 29, 2014
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.100.46
May 20, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.154.46
May 07, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
Yes, extremely spacious
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.121.83
April 22, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.179.154
October 23, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office clean?
Yes everything was neat and sterile
by Rubi Prescott xxx.xxx.37.73
October 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.202.116
July 16, 2012
The doctor is good, but the staff is horrible!!! We had shot records flubbed TWICE, resulting in my 4 year-old receiving shots his did not need. This was brought to my attention both times by his preschool nurse. They apologized, but not a forgivable mistake. We have waited over 45 minutes for a nurse only visit for a booster shot as well, with no obvious reason as there were few patients in office, and of course no explanation from staff. I wish he would fire all his staff and rehire competent people!
by Looking for better xxx.xxx.51.236
May 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.140.222
April 05, 2012
I don't know of anywhere else that would've taken better care of me. I had a great experience. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. The only complaint I have is te wait time. Usually it is okay but there was more than one occasion that I was waiting an hour to get to the room and an hour more before I was seen by the doctor.
by Jamie Parker
March 03, 2012
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Map and Directions
717 N Fielder Rd, Arlington, TX 76012