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Noor Daya, MD

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Pediatricians

Cook Children's Pediatrics (Carrollton)

Carrollton, TX

Cook Children's Pediatrics (Carrollton)

Carrollton, TX

Cook Children's Pediatrics (Carrollton)

Carrollton, TX

Cook Children's Pediatrics (Carrollton)

Carrollton, TX
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Noor Daya, MD
(5 Reviews)
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4323 N Josey Ln Ste 301 Carrollton, TX 75010
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Recommended
3 star average for Recommended
Value
3 star average for Value
My children have been going to Dr. Noor Daya for about 10 years or so now. Overall I am satisfied with her service as a pediatrician, but her current staff is very rude. I am very upset. I called to ask a question regarding my sick child and they kept me on hold first time over 7 minutes (they said they would pull my file but taking too long) so I hung up and called back and they put me on hold again over 6 minutes (they said they would pull my file again) hung up again and called back a third time and they wanted to put me on hold again. I explained I had already called twice and they said they would call me back even after explaining that I had already called twice and they had said they were pulling my file first time I called. No one called me back as promise. I am not sure if doctor Noor is aware of how her current staff's manners are with her patients, in particularly the front office who is answering the phone lines. This is not the first time I have been put on hold for long periods of time and I had to hang up and call back. What makes me upset is that I have a sick child at home and I had been in their office the day before and I explained this to them and my question was simple. Also, if they say they will call me back today after I specifically asked them and they said 'YES' and then they do not that is very disrespectful and shows me that my child's health is not IMPORTANT. I WILL BE looking for another pediatrician due to this incident after taking my children to see her for over 10 years now. I gave it 2 star due to this incident. Like I said this is not first time this has happen where they keep me on hold for long periods of time.
by ma xxx.xxx.235.156
December 09, 2014
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.5.5
September 15, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Would you recommend this pediatrician to others?
Absolutely Not
Are you going to visit this provider again?
Not if my life depended on it
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider's office clean?
It could have used some cleaning
by armen xxx.xxx.224.218
January 17, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Somewhat, they could've been more understanding
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
April 21, 2011
Would you refer this provider to a family or friend?
Yes
Are you going to visit this provider again?
Sure
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
March 01, 2011
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Map and Directions
4323 N Josey Ln Ste 301, Carrollton, TX 75010