Sandra Arca, MD

Sandra Arca, MD
Health Partners Medical Group 3801 William D Tate Ave Grapevine, TX 76051
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
I woul not recommend this office or doctor to anyone! I was over billed several times! They were putting in claims for services I didn't receive! I was billed $500 for what was suppose to be a basic allergy test but, come to find out the doctor put in for all these extra test that I didn't know about. I found out through my insurance company which they found to be unusual so they contacted me! Never again will I go back to this office again!!!
by AC Smith xxx.xxx.97.106
January 31, 2015
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.247.68
July 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.70.170
July 24, 2012
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
March 29, 2011
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