Kimberly Williams Watson, MD

Kimberly Williams Watson, MD
Tots & Teens Pediatrics 1801 North Loop W Ste 50 Houston, TX 77008
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
HORRIBLE! THEY CALL CONTINUOUSLY TO SCHEDULE !!
by Liz xxx.xxx.214.121
April 06, 2016
If there was a way to leave ZERO stars I would.

Like the reviewer before me, Dr Watson refused to see my baby for her 9month check up for being 15 mins late. I tried calling them prior to the start of my appointment to tell them that I had ran into an accident that was slowing down my commute, but was continually greeted by an automated system that said their entire staff was handling other calls & that I should remain on hold till my call could be answered.

I arrived to my appointment before that happened. When I walked into the EMPTY waiting room, I explained to the front desk girl what had occurred and she very rudely said she would have to reschedule me.

It did not matter that I had waited on the doctor for HOURS at my previous appointments. It did not matter that I tried to reach them before my appointment time to tell them what had happened (they later told me all their calls are being routed to a calling center and reaching the office directly will be next to impossible). It did not matter that I had overlooked questionable medical care in the past.

IE: On my child's first visit, the medical assistant was unable to completely saturate all five circles during the Neonatal heel prick test so my child had to be pricked TWICE on one visit. When I returned a month and a half later, I was told that she would have to be pricked again because the assistant OVER saturated the circles upon the second heel prick during the last visit. In all, my child was pricked a total of 4 times (twice on each heel, one for each appointment) for a simple test that should have only been ONE.

I was given the number to their manager Roderick who promised that seeing me would not be an issue. I remained in the waiting room for an additional 10 minutes before another medical assistant came up and said the DOCTOR SAID she would not see me. If they would have answered their phone when I called 15 mins before the start of my appointment then I could have saved about an hour of time and headache.

PLEASE SAVE YOURSELF THE HEADACHE AND DO NOT GO HERE.
by Brenda Quiroz Flores xxx.xxx.65.163
April 05, 2016
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.219.194
September 12, 2012
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 24, 2012
Did this provider rush your appointment?
No
by Anonymous
January 19, 2012
I would absolutely recommend them to my friends looking for a good pediatrician. They were fantastic with my kids. When I told them that I wanted to get a second opinion, they didn't get upset at all. Their reaction gave me even more confidence that they had my child's best interest at heart. All the parents in my community respect them, and recommended that I bring my child there.
by Shunda
January 19, 2012
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by myra david
November 03, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
August 22, 2011
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