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Steven Ash, MD

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Urology Clinics of North Texas - Grapevine Office

Grapevine, TX
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Steven Ash, MD
(11 Reviews)
> Get Phone Number & Directions
1601 Lancaster Dr Ste 170 Grapevine, TX 76051
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were the waiting room chairs comfortable at this urologist's office?
They were average
Was this urologist friendly?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.222.130
October 22, 2013
Is this urologist easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Was this urologist's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this urologist promptly return your phone calls?
Definitely! They always call me back very quickly!
by joe xxx.xxx.41.240
September 01, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience unnecessary pain during your visit?
No
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this urologist's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.82.135
April 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.192.2
March 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.232.229
March 12, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this urologist offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this urologist remember you and your circumstances at every appointment?
Yes
by Anonymous
December 10, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did this provider prominently display their diplomas or business license?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Are you going to visit this provider again?
If I need to, I'll return
Does this urologist promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
November 08, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider have helpful information available online?
Yes
by Anonymous
August 23, 2011
BEWARE---QUACK QUACK!!!! Steven Ash is personable......but he has no idea what's going on with you medically. He told me I had prostatitis...and had me on antibiotics for 6 months....I asked him twice if this was on the excessive side. I told him it wasn't working.....he kept me on them. It didn't work, and eventually I think he was just throwing darts at a dartboard. His whole mantra was ching ching on the cash register......keep coming in for another appointment and we'll see what's happening then. I was a patient for 6 months....and I still was at square ONE......I told him to take a hike. His office manager is a nasty
witch. Terrible....expensive....horrible experience. They took an x-ray and the
pictures were horrible....he said they needed to have their x-ray machine repaired,
had been waiting for several months to have that done. I went to a new urologist,
and come to find out I had 3 large kidney stones. I've had 3 procedures done....
none of which Steven Ash even mentioned or recommended. AGAIN-----BEWARE.........QUACK QUACK!!!!!!
by Doug Potts
August 16, 2011
I was recently admitted to Baylor medical for kidney stones where Ash was the on call.
It took 23 hrs from admittance for him to stop in. He spent approximately 10 mins with me then recommended a procedure that could only be performed at his practice's surgical center. It was disclosed he had an ownership once I arrived. He had me discharged to travel to his center 14 miles away and while I was being discharged his office called me several times to collect money from me stating the procedure couldn't be performed without payment.
Calling patients in their hospital rooms to beat money out of them while they are under distress is a poor business practice and shows a lack of regard for patients.
The doctor wasn't at the center when I woke up from the procedure. He has not subsequently called or anyone from his practice called to check on my condition since the procedure. The office staff called and stated the doctor wanted me to come to the office for a follow up CT and to bring payment for $200.
The office staff is rude and unprofessional. The doctor is disinterested and has created a culture in his practice that disregards everything but getting paid.
If I weren't in pain and under duress I would and never will visit this practice again.
This experience was awful in every regard.
by JH
July 10, 2011
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Map and Directions
1601 Lancaster Dr Ste 170, Grapevine, TX 76051