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Juan Stern, MD

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Juan Stern, MD
Park Plaza Urological Clinic
(7 Reviews)
> Get Phone Number & Directions
1213 Hermann Dr Ste 720 Houston, TX 77004
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Value
4 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this urologist rush your appointment?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office clean?
It was satisfactory
Did this urologist have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by morgan xxx.xxx.247.105
November 04, 2013
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too cold?
No, it was fine
Did this urologist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.71.85
December 03, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this urologist seem up-to-date with the current advancements in their field?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
November 07, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by James Masson
September 27, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous
July 10, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 13, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the waiting room chairs comfortable at this urologist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
May 10, 2011
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Map and Directions
1213 Hermann Dr Ste 720, Houston, TX 77004