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Jan Pickett, MD

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Jan Pickett, MD
Pickett Family Medical Center
(19 Reviews)
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5000 Main St Ste 318 The Colony, TX 75056
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Robot Reviewer
September 29, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this general practitioner's staff friendly?
Yes
by Anonymous
August 26, 2011
Did this provider use excessive foul language?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the waiting room chairs comfortable at this general practitioner's office?
Extremely comfortable; I could have fallen asleep
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 25, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
August 25, 2011
Did they follow up with you after your appointment?
Yes.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 19, 2011
Does this general practitioner use current and safe equipment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 15, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer flexible appointment times?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
July 30, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Mdavis
June 30, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
May 19, 2011
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Map and Directions
5000 Main St Ste 318, The Colony, TX 75056