Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Is this provider's business conveniently located?
Yes, it is very conveniently located