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Susan Dorsey, MD

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Dermatology

Roanoke, VA
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Susan Dorsey, MD
Dermatology Associates Roanoke
(39 Reviews)
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1215 3rd St Roanoke, VA 24016
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider remember you by name?
Sometimes, but not always
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Fairly Easy
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.94.71
July 01, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.214.217
April 04, 2013
Were you able to relax during your appointment?
Yes
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.53.164
December 19, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.202.109
November 28, 2012
Would you recommend this dermatologist to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider late to your appointments?
No, they were on time
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.116.39
October 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.180.9
June 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.45.12
April 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.218.215
March 29, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. I got an appointment quickly. I've never had to wait too long. They paid close attention to me and all of my questions were answered. She was very nice to me, and helpful, extremely knowledgeable. Stacy 8860 she was the exact opposite with me.
by Vikki
March 05, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 20, 2012
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Map and Directions
1215 3rd St, Roanoke, VA 24016