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Susan Dorsey, MD

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Dermatology

Roanoke, VA
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Susan Dorsey, MD
Dermatology Associates Roanoke
(39 Reviews)
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1215 3rd St Roanoke, VA 24016
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
July 21, 2011
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
by Anonymous
June 26, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
June 10, 2011
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 10, 2011
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this dermatologist use current and safe equipment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 02, 2011
Was this dermatologist friendly?
Extremely Friendly
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 26, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
April 07, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel safe in this provider's care?
Yes
by Anonymous
April 07, 2011
This woman is rude and unhelpful. I waited over 45 minutes after my appointment time before being seen, despite being early for my appointment. She didn't introduce herself, even though this was my first appointment. She was threatened when I was knowledgeable about the medication we were talking about (I've had this condition for over 6 years, so I know what works for me) and got mad at me when I disagreed that what I was on was not strong enough, when what I had was working perfectly. She got in my face when I asked if she would be writing me a script for the same thing. I will never go to this doctor again. I can't comment on cost, since that is set by my insurance and not her.
by stacy8860
November 18, 2010
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Map and Directions
1215 3rd St, Roanoke, VA 24016