Larry Patton, MD

Larry Patton, MD
Lewis-Gale Clinic Inc 4910 Valley View Blvd NW Roanoke, VA 24012
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this dermatologist answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
by Thomas xxx.xxx.69.66
February 17, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by CARMEN PERDUE xxx.xxx.215.34
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.25.153
June 27, 2012
The doctor and nursing staff were very professional and friendly and I received excellent care. However, the front office staff lacked any friendliness or understanding. When investigating why I was charged for labwork with a non-participating provider (of my insurance), I was told authoritatively (no "I'm sorry this happened") that it was my responsibility to have asked what lab would be used and to make sure that my insurance would cover it. I have never had that experience of researching what lab my doctor would use or having any option about it. I now have a large bill to pay.
by A Friend xxx.xxx.120.196
March 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by AF xxx.xxx.96.51
March 12, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 01, 2012
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by zzz
December 07, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this dermatologist friendly?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 18, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's staff friendly?
Not Really
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
June 19, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
March 22, 2011
Add a Review