Susan Scharpf, MD

Susan Scharpf, MD
Village Green Family Medicine 5912B Harbour Park Drive Midlothian, VA 23112
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this family doctor to others?
I Already Have
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.94.181
October 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by MDVIP patient xxx.xxx.61.196
September 13, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. DR. SCHARPF is the only dr. that my husband and i have had for general care for years and i can't imagine not having her to call or visit when i need her. during my husband david's bout with terminal cancer she was there every time we needed her not only with medical help, but with moral support, and she is definately the best listener ever. my children also think she is the best!
by mary williams xxx.xxx.169.41
July 09, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Roberrt B
June 07, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
March 14, 2011
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