Walter Lowery, MD

Walter Lowery, MD
Med Point Urgent Care 730 Thimble Shoals Blvd, Suite 110 Newport News, VA 23606
Add a Review

Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.178.34
August 27, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.215.20
July 11, 2013
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Kathy Creek xxx.xxx.36.74
December 08, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes everything was neat and sterile
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by t.d. xxx.xxx.126.148
October 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by DGF xxx.xxx.250.197
May 03, 2012
I have seen Dr Lowery on many occasions. In my opinion, he is the best, the top of the field, my favorite doctor. He is incredibly knowledgeable, and right on it as a diagnostician. I love his sensor of humor, his extreme friendliness and concern for me. He is the kindest physician I have ever seen. I have MS and Fibromyalgia and he always asks me at every visit how I am doing in regard to my illnesses. He is sensitive to me, very honest, and trustworthy. I put all my trust in him over any other physician. Overall he's the best of the best as far as I am concerned and I adore him.
by Lisa A Hill
December 23, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 03, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider late to your appointments?
No, they were on time
by Anonymous
September 04, 2011
Dr. Lowery is the best! I know that if other doctors can't get it right, he can. I have been seeing Dr. Lowery for 10 years for urgent care needs and trust him completely. His staff is polite, efficient and professional. Thanks for opening Med Point!
by S. M.
August 22, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Yes
by Anonymous
August 08, 2011
Add a Review