Walter Lowery, MD

Walter Lowery, MD
Med Point Urgent Care 730 Thimble Shoals Blvd, Suite 110 Newport News, VA 23606
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Dr. Lowery has treated me several times over the past 30 years for everything from 3rd degree burns from a hiking accident to shingles and he's truly the best doctor in town. I won't go to anyone else. He's not like the other drug pushing doctors in this area and he is a true doctor- one that uses his extensive experience combined with his own intelligence to diagnose, educate and treat his patients. He called me one morning at 7am to make certain that I was alright and that my medication was working properly. I can't thank him enough for that. That call alone provided healing in that I felt I truly had someone in my corner, advocating for my health. Ironically, I felt so much better that I didn't even need my medication after that call! Thank you so much Dr. Lowery!
by Elizabeth
June 30, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
May 27, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to relax during your appointment?
Yes
by Anonymous
April 28, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 12, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Their prices were very fair. The level of care you get for the price is outstanding. They have a very good professional reputation. I know that I'm under the care of an expert.
by Caroline Samuels
March 22, 2011
Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by heather
March 04, 2011
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