There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. They were absolutely amazing and make others in the same field look like beginners.