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Michael Brown, MD

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Michael Brown, MD
Associates in Gastroenterology
(8 Reviews)
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14010 Smoketown Road 117 Woodbridge, VA 22192
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Would you recommend this gastroenterologist to others?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.146.3
February 26, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.188.5
August 20, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 20, 2012
Was the waiting area spacious?
Yes, extremely spacious
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
December 01, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I felt very safe in their care. I definitely trust them. During my appointment, they went over all of my questions, and I left feeling much more informed. Dr. Brown has a wonderful bedside manner and I would highly recommend him.
by Terry
September 26, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
September 19, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
June 06, 2011
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by roy plummer
April 07, 2011
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Map and Directions
14010 Smoketown Road 117, Woodbridge, VA 22192