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Thomas Lo Russo, MD

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Thomas Lo Russo, MD
Pulmonary & Critical Care
(5 Reviews)
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1800 Town Center Dr Ste 419 Herndon, VA 20190
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.79.132
January 16, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 13, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 18, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 22, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office too cold?
No, it was fine
Did you feel safe in this provider's care?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
March 16, 2011
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Map and Directions
1800 Town Center Dr Ste 419, Herndon, VA 20190