Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments