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Susanne Voekler, MD

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Susanne Voekler, MD
Bonsack Medical Ctr
(8 Reviews)
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4615 Huntridge Rd, Bonsack Medical Center Roanoke, VA 24012
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
by Anonymous xxx.xxx.238.211
May 27, 2014
This Doctor is very rude and lazy. She has has no manners and doesn't seem to listen to what is said. I think she is incompetent and unprofessional. She did not review me as a patient until she walked through the door. She asked me what I was there for and when I explained it was to continue treatment from another Lewis Gale Doctor, she had no idea who or what I was talking about. After explaining my current treatment she was supposed to pick up where the other doctor left off, she questioned my sanity, insulted me on a personal level and flounced out of the room in a huff. This woman is the one that's crazy. I wouldn't let her practice medicine on my pets.
by Mary Watson xxx.xxx.72.90
April 25, 2014
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider answer all of your questions?
Some were answered
Would you recommend this internist to others?
No
Did you leave the office feeling satisfied with your visit?
Somewhat
Does this provider remember you by name?
No
by patient X xxx.xxx.86.138
February 26, 2014
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.122.138
June 17, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.80.184
December 18, 2012
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's staff friendly?
Not Really
Did this provider answer all of your questions?
Some were answered
Was this provider's office clean?
It was satisfactory
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
February 29, 2012
this woman is as useless as teets on a bore..I waited weeks to get into this office as it had been suggested by a friend (not for voekler) my situation didnt offer me the lliberty to be choosie. As I sat in the waiting room, I asked a patient waiting if she had ever seen Voekler, the kindly elderly woman said yes, but she wouldnt see voekler again ("poor bedside manner") During my office visit, with voekler, I made her aware I was in a time crunch...her response was I waited too long. She couldnt have cared less about her work~! I found her to be cold,arrogant and a bit of a fool..she tried to make herself seem useful, however with my medical history,she didnt impress me an ounce. Nor my husband,whom has been to nearly every Dr.s appt I have gone to in 27yrs. In the end, the primary reason I went to this office was not addressed. A total waste of time and quality of my life!
by Vanessa
November 18, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
August 18, 2011
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Map and Directions
4615 Huntridge Rd, Bonsack Medical Center, Roanoke, VA 24012