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Octavio De Marchena, MD

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Octavio De Marchena, MD
Neurology Associates
(11 Reviews)
> Get Phone Number & Directions
1933 Thomson Dr Lynchburg, VA 24501
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.77.81
February 24, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have reasonable prices?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.160.121
November 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Hoopajoo xxx.xxx.34.200
May 22, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I'll definitely be going back. I didn't have a bad experience. They made the extra effort to make sure every question and concern I had was addressed.
by Misty M. Lee xxx.xxx.238.38
May 07, 2012
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by hillbilly
January 12, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider late to your appointments?
No, they were on time
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
January 02, 2012
Would you recommend this provider to others?
No
by Anonymous
November 26, 2011
Was this neurologist friendly?
Yes
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Would you recommend this provider to others?
Yes
by Anonymous
October 03, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
July 03, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
March 29, 2011
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Map and Directions
1933 Thomson Dr, Lynchburg, VA 24501