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Katherine Gustin, MD

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Neurologists

Winchester Neurological Inc

Winchester, VA

Paul Lyons, MD

Winchester, VA

Winchester Neurological Inc

Winchester, VA

Glenn Kehs, MD

Winchester, VA
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Katherine Gustin, MD
Winchester Neurological Inc
(11 Reviews)
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125 Medical Cir Ste A Winchester, VA 22601
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Was this provider's office easy to locate?
Only with clear directions
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.45.69
April 05, 2013
I've seen many doctors before and I have never felt sick disrespect by a doctor as I was by Dr. Gustin. She would not listen to my problem, was very rude and walked out of the room in the middle of our appointment. I would never go back to her and would not recommend her to anyone.
by Carly S xxx.xxx.167.108
March 02, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 09, 2012
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office clean?
It was satisfactory
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider listen to your input and concerns?
Yes
by Anonymous
December 06, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous
November 07, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this neurologist friendly?
Yes
by Anonymous
November 07, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
October 24, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this neurologist friendly?
Yes
by Anonymous
October 13, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Craig
July 14, 2011
Does this provider have helpful information available online?
Yes, but very little
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider offer flexible appointment times?
Yes
by Anonymous
April 25, 2011
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Map and Directions
125 Medical Cir Ste A, Winchester, VA 22601