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Mary Schweiker, MD

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Mary Schweiker, MD
Monument Avenue Pediatrics
(14 Reviews)
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3602 Monument Ave Richmond, VA 23230
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Marilyn xxx.xxx.6.38
October 25, 2013
In 2002 when I first started taking my three children there they were a small practice and absolutely wonderful!!! But over the past three years things have changed: from record keeping, practice regulations, to even the way they approach their patients and diagnosis them. The new office staff is not familiar with HIPAA laws, resulting in multiple issues and have had MANY issues transferring medical records. It seems that some of the staff are lacking common sense and can't do simple requests efficiently, correctly, or timely.

IWhile the doctors are good, I've had a few issues with them, such as wrong diagnosis. I would INSIST that they were wrong to their face and they would argue with me....only to find out later that I as the parent was correct the whole time.

The one and only thing that I can say good about them now is that they have a very low turnover in staff. The same nurses that are there now, have been there entire 10 years we have. And those that were new hires, stayed long periods of time or are still there.

In my opinion they have just gotten too big for themselves and can't handle the workload due to poor management.
by cejznj2 xxx.xxx.94.238
January 28, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
by Anonymous xxx.xxx.235.247
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.215.173
April 16, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
No, they were on time
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
February 07, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 02, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to relax during your appointment?
Yes
by Anonymous
November 02, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
by Anonymous
September 21, 2011
Very good pediatrician for Richmond City.
by Bullocks
September 02, 2011
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
July 11, 2011
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Map and Directions
3602 Monument Ave, Richmond, VA 23230