Douglas Langrock, MD

Douglas Langrock, MD
Whidbey Community Physicians 275 SE Cabot Dr Ste B101, Whidbey Comm Physicians Oak Harbor, WA 98277
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.159.85
September 18, 2013
I have been a patient of Dr. Langrock for over 16 years. At first, he showed a complete interest in my physical problems and concerns. More recently he does not seem to have the time, patience, or interest in my concerns. My real problem went unresolved until I visited a different physician in a different city just to find out I had a progressive and incurable condition. I get the feeling now that "time spent with me could be better used elsewhere. My plan is to locate a physician who has not been practicing until he/she has practiced so long that the practice becomes more of a money maker than a real service to the patient.
by Scalla xxx.xxx.116.8
December 10, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 15, 2012
Would you recommend this family doctor to others?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
February 14, 2012
I've been seeing Dr. Langrock for 15 years. He always listens to my questions and answers clearly. I seldom have to wait long for the appointment or once I arrive.
by Reviewer
January 13, 2012
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Their office equipment was in good shape and looked very current. I felt like everything was very safe. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Richard Williams
November 30, 2011
Was this provider's office clean?
It was satisfactory
Did you feel safe in this provider's care?
No, I was scared
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 09, 2011
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