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Norman Leou, MD

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Norman Leou, MD
Interlake Medical Ctr
(11 Reviews)
> Get Phone Number & Directions
2103 152nd Ave NE Redmond, WA 98052
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
WONDERFUL BEDSIDE MANNER AND TIMELY FOLLOW UP!!
by Sean Cannon xxx.xxx.153.157
July 13, 2020
Bookkeeper is rude and incompetent. Don't want to lose Dr. Leou and Dr. Mithra (for my wife) but office handling of book keeping matters is terrible. Tried to get office manager's help for resolution, she refused to meet, return my calls, nothing. Every indication is that nobody cares to listen to patients' concerns, so we will be forced to switch doctors, unfortunately. Will post full details later.
by TR xxx.xxx.48.51
April 13, 2017
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did the waiting room furniture appear to be clean?
Mostly
by Anonymous xxx.xxx.70.119
March 28, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.197.106
March 21, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.6.246
December 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.240.9
June 27, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider prominently display their diplomas or business license?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
February 06, 2012
I will with no question recommend them to everyone I know in need of an internist. I was so pleased with their high quality of care. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They always take the time to listen to me. I know they really care about me and what I have to say. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Leo
December 04, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
September 26, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you recommend this internist to others?
I Already Have
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 06, 2011
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Map and Directions
2103 152nd Ave NE, Redmond, WA 98052