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Lewis Zirkle Jr, MD

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Northwest Orthopedic Assoc

Richland, WA
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Lewis Zirkle Jr, MD
Northwest Orthopedic Assoc
(2 Reviews)
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875 Swift Blvd Richland, WA 99352
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Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I was impressed with the general staff, I felt they know the job they are doing, are educated enough about the medical field in which they work in, and communication skills as far as relaying messages were appropriate for my case. Compared to other medical practices I have been to; Northwest Orthopedic's Richland office was a very good experience. Again the general office staff was able to answer most of my questions, and always referred me to Doctor Zirkles Assistant who returned calls in a timely manner. I felt that she was knowledgeable about what her role is in that office, and had very good boundaries, as they are very busy. I feel that the office staff is most integral part of having a good experience with medical practicioners because they help with the flow of the work. I found this office to be well organized and followed protocol as directed by their policies and procedures.
They don't present as being "put out" when I have questions, or at least they don't show it, they are very busy and it is easy for me anyway, to read when people are stressed, but they never showed it, listened to my laundry list of complaints regarding tarsal tunnel, periphereal neuropathy, and that neuroma. Heard my fears about having poor health, and a desire to have someone that I trusted to do the procedure.
They told me a little bit about my treatments' risks and benefits, however at the time I needed surgery I was already well informed and Dr. Zirkle confirmed what I read about having these morton or plantar neuromas.
Doctor had to make a change during surgery...for my benefit. I am grateful he did because it could have just added to other issues of numbness to the top of my foot. Doctor Zirkle has performed numerous surgeries in his lifetime, and I know he did two on my father, and as a pre-teen he treated some foot and ankle issues for me so...I may be a little bias but all i know it has been day 6 after removal of a neuroma, and I am so relieved that the pressure is gone. Still have pain, see him next week, will follow his directives after follow up appointment.
Again I am so grateful to this medical practice at this time.I had seen two podiatrists, and an out of area orthopedic two years ago regarding this issue, I just wish I wouldn't have waited so long, or stood up for myself more to be heard. Someone finally heard me and again I am so very thankful!
by BABZ
October 11, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
April 03, 2011
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Map and Directions
875 Swift Blvd, Richland, WA 99352