Robert Lester, MD

Robert Lester, MD
Black Hills Pediatrics Inc 406 Black Hills Ln SW Ste D Olympia, WA 98502
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
by Anonymous xxx.xxx.131.98
May 16, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.3.92
April 16, 2013
Dr Lester has been my children's pediatrician for years and he is wonderful! He is the most kind, caring, knowledgable doctor I have ever found! He is so very patient with the children and it's wonderful for him to see the children grow up. I would recommend him to anyone seeking a pediatrician.
by Anonymous xxx.xxx.131.98
April 02, 2013
Did this provider rush your appointment?
No
Did this provider answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.47.38
December 07, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.39.156
October 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.50.42
April 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.127.155
April 09, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this pediatrician friendly?
Yes
by Anonymous
February 22, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 04, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. I love that they always make sure I'm able to be with my child at all times. They go above and beyond to make sure my child and I are always comfortable.
by jeff
October 05, 2011
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