Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor