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Julie Gustafson, MD

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Julie Gustafson, MD
Cascade Ear Nose & Throat
(35 Reviews)
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104 27th Ave SE Puyallup, WA 98374
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous
January 18, 2012
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have helpful information available online?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this ENT otolaryngologist's staff friendly?
Yes
by Anonymous
December 14, 2011
Did this provider rush your appointment?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Are you going to visit this provider again?
Without a doubt!
by Anonymous
December 08, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
September 30, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I got my test results back so quickly here. I really appreciated their urgency and it showed me how much they care about their patients. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The office was easy enough to find. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know.
by me
September 28, 2011
Did this provider have reasonable prices?
Yes
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 06, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider late to your appointments?
No, they were on time
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 31, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 11, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
June 08, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. I will definitely refer my friends and family here. They were great and I think more people should know about them. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by MIchele
May 31, 2011
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Map and Directions
104 27th Ave SE, Puyallup, WA 98374