Trent Thompson, MD

Trent Thompson, MD
Dean Clinic Waunakee Div 202 S Century Ave, Dean Clinic Waunakee Waunakee, WI 53597
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. He is a horrible doctor. He didn't help me what so ever with anything. He would not help me with my sleepiness. He also would not help me with my pain. In fact, made it worse for taking me off a pain medicine that actually helped me. I have numerous back problems, I have been to a number of pain specialists, and through physical therapists. They prescribed a lot of medicines, only one that helped and Dr. Thompson did not care at all. He would not listen at all. He took me off, now I suffer. I do not recommend him at all what so ever to anyone!!!
by Penny xxx.xxx.94.201
January 17, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.128.69
December 06, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.38.82
September 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.200.214
June 21, 2012
The doctor and staff are wonderful; the organization as a whole, not so much.
by Hometown xxx.xxx.27.46
April 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.233.202
April 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.45.220
March 15, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider rush your appointment?
No
by Anonymous
February 07, 2012
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I got an appointment quickly. I've never had to wait too long. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Tisha Brown
January 28, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 22, 2011
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