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Sang Hong, MD

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Ophthalmologists (Eye MDs)

Milwaukee Eye Care

Milwaukee, WI

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Sang Hong, MD
Eye Institute Medical College Of Wisconsin Froedtert Hosp
(7 Reviews)
> Get Phone Number & Directions
925 N 87th St Dept Oph Milwaukee, WI 53226
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
If the visit to this clinic strictly involved evaluation and discussion with Dr. Hong, I'd give it a 5 star rating. Yes this dr is thorough, knowledgeable, engaged and willing to spend more than 5 minutes with a patient. That being said, the office fails to notify new patients that the average wait time just to see him is over an hour and to plan to be at the clinic for at least two hours. When I made my concerns known to the staff, I was shamed and told, if you want short visits then go somewhere else. What I wanted was to be informed, so I could plan accordingly, this process shows no respect for the patient's time or the fact that they could be working and accountable to an employer. Afterwards, there was no discharge information provided even though I asked the staff and 'checked out'. Two weeks later I'm still calling, have no insight as to whether anyone has contacted my insurance or next steps and no return call from the office manager.
by Frustrated xxx.xxx.175.175
September 11, 2020
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.119.99
January 03, 2014
Does this provider offer flexible appointment times?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.119.99
May 31, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you going to visit this provider again?
Sure
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.86.146
April 11, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
by Anonymous
February 22, 2012
Dr. Hong is extraordinary. He is an expert in his field and so is his staff. I received quality care and feel very confident with the way my eyes look. The surgery improved my self-esteem. I can't thank him and his staff enough.
by Anonymous
June 17, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
March 28, 2011
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Map and Directions
925 N 87th St Dept Oph, Milwaukee, WI 53226