Directory > Providers > Doctor > Infectious Disease Specialist > WY > Casper > Mark Dowell, MD > Reviews

Mark Dowell, MD

Nearby

Infectious Disease Specialists
Get Featured on Wellness.com > Learn More
Mark Dowell, MD
Rocky Mountain Infectious
(18 Reviews)
> Get Phone Number & Directions
918 E 2nd St, Rocky Mtn Infectious Disea Casper, WY 82601
Add a Review

Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. This was my first visit and loved the great treatment. In and out 30 minutes
by casperwing xxx.xxx.254.178
February 26, 2013
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.47.71
October 25, 2012
My visit for travel medications went well and was easy, but dealing with their front office is a tremendous headache. I have called six times simply looking to discover whether or not they had placed a reimbursement request with my insurance (as they assured me they would) for an appointment I had two months ago. Not only have they not been able to give me an answer to this simple question, but "the person I need to talk to" is consistently out of the office.

I will not be returning to this office for any reason, and suggest anyone getting travel medications go to public health.
by dissatisfied xxx.xxx.65.212
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.56.34
July 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.98.76
April 30, 2012
You may see any one of two doctors, a physician's assistant, or a nurse practitioner--you never know who you will get at the next appointment. They had different ideas on what I had or how I should be treated. VERY frustrating, no continuity. I went elsewhere. I would never go back.
by Not a happy camper
January 09, 2012
Did this provider listen to your input and concerns?
Yes
Was the waiting area spacious?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
November 21, 2011
Would you recommend this infectious disease specialist to others?
Yes
Does this provider remember you by name?
Sometimes, but not always
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this infectious disease specialist friendly?
Yes
by Anonymous
November 12, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 08, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Edna Hedrick
November 04, 2011
Add a Review
Map and Directions
918 E 2nd St, Rocky Mtn Infectious Disea, Casper, WY 82601