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Olga Walton, MD

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Olga Walton, MD
Hendricks Adult Medicine
(8 Reviews)
> Get Phone Number & Directions
112 Hospital Ln Ste 302 Danville, IN 46122
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
While I am very satisfied with the care that Dr. Walton provides, I find the office staff extremely lacking in customer care skills and professionalism. I work in the hospitality industry, so I feel I'm more tolerant than most people. I have been to Dr. Walton for 3 annual exam visits. Every single time, the staff has been unaware that I am there for a full female annual physical. They are completely unprepared for my visits, even though I clearly make my appointments well in advance, stating that I want the full annual exam simultaneously arranged with the lab or x-rays that always come with the annual well-care exam. It always wastes my time while they scramble to get things set up for me. Every single time, I have also encountered issues with correct procedure & diagnosis codes that were generated by Dr. Walton's staff. My last visit was in May 2014, and at the visit, I took the time to reiterate to the staff that I keep having insurance problems due to their improper coding. It is now December, and her staff has still not taken responsibility for their mistakes. In fact, they make me feel as if I am the bad guy in this situation. I'm not sure that I will return to Dr. Walton because of this.
by Laura Feltner xxx.xxx.135.98
December 05, 2014
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider prominently display their diplomas or business license?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.214.202
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.170.91
August 22, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, I was told to contact her because she was my full time physican! I did what I was asked by the er visit! She told me it was not her job to change my edication for blood preasure and plavix! She been seeing me and changing my medication before! I was supposed to be checked every 4 months! I had other medical problems! I found nother doctor right away and got in with in two days! my new doctor is great! he treated me for the problem and did test about my other, I see this one every until it cleared up! Dr walton wanted me to have a skin graft which was not needed! Se is not a doctor for a senior cizten! The staff was not friendly I bet I spend about 5 to 10 minutes with Dr walton ! before you see her better do more research!Because this could happen to you and might cause you to go to the er again
by beware xxx.xxx.209.115
May 21, 2012
Their prices were very fair. The level of care you get for the price is outstanding. When comparing them to others I have visited for the same condition, they are among the best I have seen. Their equipment was safe and well taken care of, which really says a lot about their standards of care to me.
by Rick
December 14, 2011
Was it easy to make an appointment with this provider?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 17, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you recommend this internist to others?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 27, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 07, 2011
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Map and Directions
112 Hospital Ln Ste 302, Danville, IN 46122