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Ales Matzenauer, MD

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Ales Matzenauer, MD
(4 Reviews)
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7511 Custer Rd W Tacoma, WA 98499
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.116.6
September 17, 2013
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Andrew
August 02, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 24, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Tony Vrba
May 16, 2011
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Map and Directions
7511 Custer Rd W, Tacoma, WA 98499