Mary Green, MD

Mary Green, MD
Eye Excellence 6624 Fannin St Ste 2105 Houston, TX 77030
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider have helpful information available online?
Yes
by Anonymous
January 19, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you experience unnecessary pain during your visit?
No
Does this provider have helpful information available online?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 09, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
December 15, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
November 07, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 24, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
September 22, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 19, 2011
they double billed me for my co-pay and would not return contacts due to box being mark by myself.. Even though their staff is responsible for marking the boxes. unable to help--only offer to "write" referral
by Anonymous
August 11, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have reasonable prices?
Absolutely!
by Anonymous
July 27, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office too cold?
No, it was fine
Does this provider give unbiased advice?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
June 27, 2011
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